To change a standing order or Direct Debit:
- Select Accounts > Schedules in the Charity Checkout menu.
- Find the standing order or Direct Debit you wish to refund in the list.
- Click the Pencil icon on the same row to open the Further Details pop up window.
- Click Change Schedule.
- To change the date that the next donation will be collected, update the Next Donation field.
- Click Update.
Note: Charity Checkout can change the amount paid for a standing order or Direct Debit by request of the donor unless it has been set up in GoCardless.