How can we help?

To cancel a standing order or Direct Debit:

1. Select Accounts > Schedules in the Charity Checkout menu.
   
   
2. Find the standing order or Direct Debit you wish to cancel in the list.
   
   
3. Click the Pencil icon on the same row to open the Further Details pop up window.
   
   
4. Click Cancel Schedule in the pop up window.